A Word on the Toxic Drug Crisis

On August 9th, 2015, we got our first warning that something different was happening to the drug supply in Canada.16 overdoses in one day in Vancouver was enough to sound alarm bells across the country.  

Government policies to address the prescription drug crisis led to massive deprescribing of pharmaceutical opioids and resulted in thousands of Canadians who were dependent on these medications to the streets to source drugs to ease their pain and the drug they found there was fentanyl.

This day marked the end of the prescription opioid crisis and the beginning of something much, much worse—the toxic drug crisis.

https://www.cbc.ca/news/canada/british-columbia/fentanyl-blamed-for-spike-in-heroin-overdoses-1.3185431

Around this time in Ontario, we were watching as the first wave of the toxic drug crisis was making its way from west to east and Ontario was not ready.  

The tools we needed but didn’t have in place were take home naloxone, 

low barrier access to opioid agonist treatment, and supervised consumption services. 

These services were just getting up and running when the toxic drug crisis hit Ontario. And we were immediately overwhelmed by demand.

Fentanyl is a short acting opioid, meaning that people needed to dose more frequently to maintain the effect and that they were in withdrawal more frequently. While all opioids carry risk of overdose, fentanyl was by far the highest risk and so people wanted more of their injections supervised. Our sites were not big enough to meet the demand and so people did the next safest thing they could do which was to inject just outside of our doors, knowing that we were there to respond if they overdosed. Going two blocks away was potentially lethal.

We saw a rapid shift in our communities away from injecting unregulated drugs to smoking them and we were not prepared for that. When we were planning the sites, people were primarily smoking crack cocaine in Ottawa and there was no contamination of the cocaine supply in the pharmaceutical opioid crisis. And so, people began to smoke their drugs around our sites for the same reason as above.

It was not just consumption sites that were impacted.  

Naloxone wasn’t as effective in reversing opioid overdose and multiple doses were required to revive people.

Opioid agonist treatment, the gold standard in treating opioid use disorder was also less effective in the face of a toxic drug supply.   

What was shocking news in August 2015 is now the common experience in big and small cities in Canada that have been hit with the toxic drug crisis. While there are those that would blame consumption sites or harm reduction in general for decades of social policy failure, we turned to people who use drugs to ask them what we needed to do. This is what they told us:  

Address the safety needs of people who use drugs to reduce trauma to the individual and, subsequently to the neighborhood. This includes access to pharmaceutical alternatives to the toxic drug supply. Access to drug checking should be scaled up.

Address the stigma they experience accessing health care and social services that is triggering their trauma and sense of disconnection.

Build safer spaces indoors and outdoors for people who use drugs. This includes smoking spaces but also community and recreational spaces. They should not all be concentrated in one area of the city.

Engage people who use drugs in the solution to public disorder and safety as they also live in these communities and are often the most victimized. We have learned that they have the best ideas on how to address these concerns in a sustainable way.  

https://ottawacitizen.com/news/local-news/block-leaders-drug-users-homeless-byward-market

Give people who use drugs more access to low barrier treatment and make injectable opioid agonist treatment services as a first line treatment for people who inject drugs.

More access to mental care and treatment for complex trauma for those who need it.

Provide a range of safe, affordable housing. Provide opportunities for employment. 

It is urgent that governments at all levels across the country make the investments necessary to address the scale of this humanitarian crisis that is devastating people, impacting communities and threatening economic prosperity.

Dr. Simon Hatcher

Medical Director of Psychiatry

Dr. Simon Hatcher is a Psychiatrist at the Ottawa Hospital and Medical Director of Psychiatry at Ottawa Inner City Health, a Scientist at the Ottawa Hospital Research Institute, and a Full Professor and Chair of the Department of Psychiatry at the University of Ottawa. He has worked as a psychiatrist in clinical, research and leadership roles in non-mental health settings all his professional career starting in Leeds, UK followed by 20 years in Auckland, New Zealand before moving to Canada in 2012. Dr. Hatcher is not good at many things but one thing he does try to do well is to give a voice and meaning to people who are suffering from mental disorders. This is integrated into clinical care, teaching, and research through the Hatching Ideas Lab. Away from his professional work, he keeps bees and rides motorbikes, but not both at the same time.

Dr. Rakesh Patel

Medical Director

Dr Rakesh V. Patel is an Assistant Professor of Medicine. He is the past Program Director for the Adult Critical Care Medicine Residency and Fellowship Programs at the University of Ottawa. He is also the current Chair of the Pharmacy and Therapeutics Committee for The Ottawa Hospital (TOH). He completed his General Internal Medicine (GIM) residency in Ottawa (2001), his Masters in Health Research Methodology at McMaster University (2004) and his Adult Critical Care Medicine Residency training at U of Ottawa (2004). He has been practising adult critical care and internal medicine, at the U of Ottawa and TOH, since 2004. His research interests are varied and include; clinical pharmacology/therapeutics, and medical education. He loves caring for sick patients and teaching. He received the “Clinical Teacher of the Year” award from the GIM residents in 2007.

Kim Van Herk

Mental Health Nurse Coordinator Team Lead

As Team Lead for the Mental Health Nurse Coordinators at OICH, Kim combines extensive expertise, heartfelt leadership, and a deep commitment to compassionate care. She earned her Bachelor of Nursing from McMaster University and her Master’s degree from Ottawa University, where her research focused on improving access to care for pregnant and parenting Aboriginal women in urban settings. As another longtime OICH nurse, Kim is known for her empathetic leadership style and her ability to foster a culture of courage, inclusivity, and trust. With a wealth of experience in mental health care for vulnerable populations, she ensures that every individual feels seen, supported, and valued. Outside of her professional role, Kim finds joy in spending time with her kids, immersing herself in nature, and reading.

Christina Masters

Nurse Coordinator Team Lead

As Team Lead for the Nurse Coordinators at Ottawa Inner City Health, Christina Masters brings a sharp analytical mind, deep compassion, and extensive nursing expertise to her role. She earned her Nursing degree from the University of Ottawa and began her career in the emergency room, holding an emergency nursing certification from the Canadian Nurses Association. Christina is a dedicated harm reduction leader, passionate about education and development. Christina never shies from jumping into a complex, challenging medical situation. Her thoughtful approach ensures every client feels seen, valued, and supported. Within her team, Christina is the steadying force—the glue that holds everyone together. Outside of work, Christina enjoys spending time with her kids, caring for her chickens, cross-stitching intricate patterns, and baking delicious treats.

Louise Beaudoin

Nursing Manager

Louise Beaudoin has been a part of Ottawa Inner City Health since its early days when OICH was a pilot project. She earned her Bachelor of Nursing from the Université du Québec and brings decades of dedication and expertise to her role as RPN Manager. Passionate about working in the grey areas of harm reduction, Louise thrives on finding flexible solutions that meet the community’s unique needs. Outside of work, Louise is all about physical activity and sports! She keeps active and energized through skiing, cycling, and yoga.

Anne Marie Hopkins

Director of Operations

With a background in Social Work and a Master’s in Business Administration, Anne Marie combines compassionate, people-focused care with strategic leadership in her role as Director of Operations. Anne Marie began her journey with Ottawa Inner City Health in 2008 as a volunteer and has since held multiple roles within the organization. Anne Marie is passionate about building community and loves working in the mental health and substance use field, drawn to the complexity, nuance, and humanity of the harm reduction world. Anne Marie’s happiest moment in her career was being part of the team that launched OICH’s Supervised Consumption Site in 2017. Outside of her professional life, Anne Marie is passionate about dogs, reading her Kindle, being outdoors, and quilting.

Joanne Rousseau

Director of Human Resources

Joanne holds a Bachelor of Arts in Sociology from the University of Windsor and a Human Resources diploma. She is a Certified Human Resources Leader (CHRL). While she’s newer to the OICH team, Joanne brings extensive experience in HR leadership and managing large teams. After years in the corporate world, Joanne sought a role with purpose and heart where her work could make a meaningful impact on the community. In her spare time, Joanne enjoys reading Jane Austen novels, watching Doctor Who, puzzling, and musicals. If you’ve visited the OICH office, you’ve likely been greeted by Lily, Joanne’s friendly office dog.

Rob Boyd

Chief Executive Officer

Rob has worked at the intersection of homelessness, mental health and substance use health in Ottawa for the past 35 years, including over 20 years in senior leadership positions. He has extensive experience in developing programs and services centred on clients’ needs and responsive to the changing environment in which they live. Rob is a champion for the inclusion of people with lived experience in all aspects of the work being done, from systems advocacy to service delivery. Rob lives in the country and likes working around his property and spending time outdoors. He is known as the office dog whisperer, likely due to his calm nature and relaxed energy.